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We need some custom reports put together for our asterisk based PBX. There could be other asterisk related work if the contractor works well. We have to have these reports up by February 8th, so there's only 4 days but it should only be a day or two of work at most.
The first set of reports will be one page where they select what kind of report they are wanting. The second page will actually create the reports. The reports will be generated based on CDR info from a postgresql database. All of this should be written in PHP.
Reports to be generated:
Abandoned Calls (Calls where the caller hangs up before speaking to a person)
Concurrent Calls (How many calls were happening at once within a date range, based on start/end times of calls)
Utilization Report (How many concurrent calls within a date range and total time of the concurrent calls)
Daily Summary Report (Number of calls, Hold times, queue times, park times, average call duration, and a graph showing all the hours in a day ...
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