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The project: I would like to setup Asterisk for a unified call center and marketing platform. Here are the basic features I would like to have asterisk perform.
Basic call center features Auto-Receptionist such as press 1 for sales, prerecorded messages, Dial-by-Name Directory, voice mail, forwarding, call transfer, caller id / screening etc. Tree structured.
Allowing clients to pay by ACH or Credit Card by phone
[obscured] /cgi-bin/trac.cgi (a2billing)
Would like it to be integrated with a SugarCRM billing / invoicing module
Lines will be associated to individual marketing campaigns to judge performance of marketing efforts.
Call tracking allows you to visualize which ads result in phone calls to your business. Buy one (or thousands) of unique phone numbers that you can place on unique display ads, landing pages, billboards or print advertisements. The asterisk system will track,...
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