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We are looking for someone to answer our toll-free customer support number. Calls are limited (zero to ten per week), but require solid product knowledge and, most importantly, the ability to connect with the caller and leave them satisfied, even if you have to get back to them with the answer. CUSTOMER SERVICE IS THE NUMBER ONE PRIORITY.
This is a U.S. company, and prefer someone who speaks American English with little or no accent. Available to answer calls from 8AM to 8PM Eastern time. This is not a full-time job, however. We'd like someone who is by their computer/phone, and is willing to learn our product and answer our occasional calls. Please include options/requirements/ideas for equitable payment as well as your skills and qualifications.
Our company builds specialized bicycles.
There is a lot of potential for this job to expand to several customer service-related tasks, including order intake, live chat, social media posting, writing, etc., but we plan to start wit...
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