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For Medical Office workflow administration of front and back office administration and management.
Integrate call center, contact center, patient centric chat, telephone customer service and link to web patient portal on cloud based enterprise practice management and information systems app. Administer communications via call center, CRM, help desk, administer Practice management app including outsourced document workflow, data entry, co sourced with small onsite admin for elevate customer service issues; provide outsourced admin solution for referral source, ease of scheduling for docs, referrals and patients, handling of test result requests and directing to web app, routine prescription refill and medical record requests.
We have an existing co sourced relationship for communications, documents, order processing, billing and collection.
We need an outsourced reinforcement and monitoring for best practice operations.
Looking to outsource legal, compliance and accounting, fina...
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