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I want a report containing analysis and recommendations for IT systems for managing external contacts data in an organization. This is an international organziation with interactions with governments and financial authorities.
The report should include the following components:
How organizations manage business contact data
What are the uses of contact data
What are the best products available? Are they customizable?
Can these products be integrated with internal applications of an organziation?
Are the development platforms available externally?
Are there examples where large organizations have built custom applications to manage contacts data?
How does SharePoint 2010 help in managing contacts data?
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