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We're looking for 1-2 call center reps with strong sales skills to receive and make phone calls for our E-commerce site which sells health supplements, such as vitamins, bodybuilding supplements, etc. For the most part, you will be taking orders as customers call in. You may also be required to check our voicemail for potential sales inquiries left after business hours.
Our current business phone hours are from M-F, 9AM to 5PM EST. Closed outside of those hours and weekends. We are searching for reps who might be able to tend to incoming and outgoing sales calls during and outside of business hours. Ideally, good coverage would be from 7AM-12AM EST, M-F.
The challenge we face is that we don't receive a lot of phone calls necessarily even if we expand our phone hours. We estimate maybe 30 sales calls a day averaging about 5 minutes of talk time with maximum talk time being about 21 minutes. Ideally we would like to keep talk time 10 minutes maximum.
Depending on the arr...
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