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We want to create a solution for the Management of of cases that will allow users to see the status of the cases at all times. These cases will go through an approval process that will involve many people. Each case has to maintain track of the flow and people involved in the process since it is receive until final approval its done. The solution will allow people to verify the status of his case.
• The application will be sold to customers in a cloud services.
• The objective in developing the system is to facilitate processes and store the information keeping track of their progress from the moment it starts to the end result.
• The solution can be used as a case management tool.
• The solution can be adapted to different processes.
• The flow solution has to validate each process as the customers flow.
• Basic Flow will be as follows but the solution has to include an option to adjust the flows depending of customers specs:
o Enter the case to the system
o Assign the case to p...
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