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Chat Q&A database
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IT & Programming > Database Development

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Description
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Apr 25, 2012
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Job Description

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  • Posted: Thu, Apr 19, 2012
  • Time Left: Closed
  • Location: Anywhere
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  • Start: Immediately
  • Budget: $2,000 or less
  • Fixed Price Job
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  • W9 Not Required
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I need to build a website/database that will combine off the shelf chat support software (LiveAgent or one of a dozen like it), with a database of common questions and responses. So if a customer clicks on the LiveChat help button, and asks, "how do I reset my password", and a real customer service agent responds via chat, "click on the link   [obscured]  /loginhelp.com", that question/response pair will be stored in the database. The next time someone asks "how do I reset my password", the stored response is AUTOMATICALLY GIVEN. So the system learns responses to the questions over time. The database will need to support multiple chat clients storing and retrieving Q&A pairs simultaneously. If someone writes something that isn't a question, the human will ask them to rephrase it as a question.

Right now, I am agnostic as to which language this should be written in or what environment this will run in, or even which chat software to use. Most of the chat Agents allow for a saved cha...

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Desired Skills
Database
Job ID: 30001091
Proposals
Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 United States  |  
Winner
Over twenty years experience in systems management and software development. Exceptional at working with customers, management, and team members....
11
  |  
 5.0   |  $33,847 Earnings   |  5 Jobs
Bid ID: 30022037  |  Submitted: Apr 20, 2012 14:52 ET 
Delivery
Within 3 weeks
$2,150.00

RZ Soft      
One or more team members at  are verified.  Learn More
 Bangladesh  |  
Running 5 years on Elance. We provide industry standard Mobile Apps for clients from all over the worlds. Our developed apps are successfully...
4
  |  
 0.0   |  Private   |  0 Jobs   |  1 verified credential(s)
Bid ID: 30002523  |  Submitted: Apr 19, 2012 16:36 ET 
Proposal SEALED

 United States  |  
A Sarasota, FL Web Design & Development Company specializing in custom websites, logos, and more. We are experts in Wordpress, Joomla, Magento &...
1
  |  
 0.0   |  Private   |  0 Jobs   |  2 verified credential(s)
Bid ID: 30002062  |  Submitted: Apr 19, 2012 16:09 ET 
Proposal SEALED
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