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we are looking for an easy to use live-chat system for an existing e-commerce shop software.
It needs to be coded as a plugin for the shop. The features shall be: an automatic appearing live-chat window or a a button at the frontend, an advertising area in the live-chat window, where the shop owner can promote a special product from the shop, pre set answer library, visitors with real-time tracking, one-click remote desktop support over live chat, turning visitors into customers by inviting them to chat, automate loads the customers support history, share screen captures and media instantly over live chats. At the end of the chat a valuation system shall appear, written and with a five start system, easy to change the visual apperance to the clients CI and changing colors and backgrounds in a backendpanel.
technical fundamental infos to develop the pluign:
Sample site that offers a nice tool:
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