With 1.7 million freelancers, we'll match you with the perfect talent.
The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
In this Full Time role, The Consulting Architect will provide consulting and implementation services at client sites. The qualified candidate will help guide customers through contact center strategic planning and needs assessment exercises, develop comprehensive contact center designs and effectively manage the deployment / implementation process through cutover and customer acceptance. The Consulting Architect will design and configure contact center applications using the Cisco suite of Unified Contact Center (UCCE / UCCX) Products. The ideal candidate must have the ability to analyze enterprise contact center business requirements, and the ability to design, develop and implement new technology based solutions. Experience with contact center best practices, key performance indicators /metrics and customer care applications is highly desirable. This position requires significant interaction with customer contact center and general management personnel.
Required Skills / Experien...
Sign in or Register to see more