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The client has made the following changes to the job.
Client prefers freelancers from:
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The client prefers freelancers from
a different location.
To develop and execute a customer satisfaction survey targeting around 70 - 80 of IST's clients. The bidder should take in consideration:
1) 3rd party (neutral party) to do this survey. So the customer will be comfortable somehow to give all his feedback.
2) The bidder conducting the survey should be able to conduct it in a British, American or Australian Accent
3) The survey will include questions on Sales, Projects, and Support Services
4) A process of followup on feedback
This is to be a regular service conducted annually
This is to be priced as an hourly rate
The bidder is preferred to have experience + Good references with such project
The bidder is to use the needed technologies to send out forms, etc ... for feedback + phone calls.
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