The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
We're looking for a Customer Service Agent.
North American hours only – all applications must specify the working hours in North American time (Eastern Standard Time) at the top of the application.
- Respond to customer inquiries via chat, email and telephone in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality
- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Knowledge of Microsoft Word and Excel as well as of the Internet
- Excellent organizational skills and the ability to manage multiple priorities
- A complete Elance profile
- References or an established reputation on Elance preferred
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