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Customer Service Agent
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Admin Support > Customer Service

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The client has made the following changes to the job.

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Job Description

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  • Posted: Fri, Jun 28, 2013
  • Time Left: Closed
  • Location: North America
  • Client prefers freelancers from:
    North America

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: $12 - $18 / hr
  • Hrs/wk: 8 | Duration: 1-3 months
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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We are a internet auction website based in San Francisco, CA. Our revenues have exceeded $1M+ revenue and we have been in business running for over 3 years. Position is open indefinitely, initial contract is a trial period for 12 weeks.

Job Description:
We're looking for a Customer Service Agent. Requires monitoring once a day, 24 hour email and shipping response time.

Your responsibilities:

- Respond to customer inquiries via email within 24 hours
- Help ship items to customers within 24 hours
- Help add new listing to our auctions

Your qualifications:

- Individuals only, no companies please.
- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Microsoft Outlook
- A complete Elance profile and 4+ star rating
- College / University Degree or Equivalent
- Based in US / Canada
- References or an established reputation on Elance preferred

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