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Customer Service - Ongoing
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job awarded.

Apr 3, 2013

Job awarded.

Mar 26, 2013
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Job Description

  |  Change History >>

Updated

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  • Posted: Thu, Mar 21, 2013
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: $10 - $15 / hr
  • Hrs/wk: 3 | Duration: Not Sure
  • Work View™ Payment Protection
  • W9 Not Required
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You will need:

- Excellent written English skills
- Thoroughness and reliability
- Ability to learn and use our customer management software and membership site software (they're not overly complicated.)
- References or an established reputation on Elance preferred

Job Description:
This job involves responding to customer service enquiries, creating online memberships for customers, sending dvd's out to customers via an online ordering system, and referring customers to the relevant resources on our website.

The job time committment would be 2-3 hours a week, ongoing. Customers' emails would need to be answered on the same day during the week.

There is a possibility for this job to expand out into other areas such as audio editing, transcription and SEO article writing, but currently customer service is our main concern.

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Desired Skills
Customer Service
Job ID: 39313343
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