The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
You will need:
- Excellent written English skills
- Thoroughness and reliability
- Ability to learn and use our customer management software and membership site software (they're not overly complicated.)
- References or an established reputation on Elance preferred
This job involves responding to customer service enquiries, creating online memberships for customers, sending dvd's out to customers via an online ordering system, and referring customers to the relevant resources on our website.
The job time committment would be 2-3 hours a week, ongoing. Customers' emails would need to be answered on the same day during the week.
There is a possibility for this job to expand out into other areas such as audio editing, transcription and SEO article writing, but currently customer service is our main concern.
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