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Customer Service Person Needed
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job awarded.

Apr 28, 2012
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Job Description

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Updated

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  • Posted: Sat, Apr 28, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Less than $10 / hr
  • Hrs/wk: Not Sure | Duration: 14255 hrs
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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Hello,

I am looking for a customer service rep for my online business.

Twice a day (morning and evening) you will need to respond to customer emails (usually around 5 inquires per day) and handle tasks such as issuing refunds, resetting users passwords, re-sending customers download links for their digital products, etc.

I will provide you will scripts that I've been using to save many potential refund requests, as well as a customer service "avatar" to help make the customers feel extra taken care of.

Each request I receive usually takes around 2-4 minutes to complete, and I will be available incase you have any questions or concerns.

great English writing skills and attention to detail is an absolute must.

Thank you,

Josh

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Job ID: 30186869
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