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I am looking for a customer service rep for my online business.
Twice a day (morning and evening) you will need to respond to customer emails (usually around 5 inquires per day) and handle tasks such as issuing refunds, resetting users passwords, re-sending customers download links for their digital products, etc.
I will provide you will scripts that I've been using to save many potential refund requests, as well as a customer service "avatar" to help make the customers feel extra taken care of.
Each request I receive usually takes around 2-4 minutes to complete, and I will be available incase you have any questions or concerns.
great English writing skills and attention to detail is an absolute must.
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