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I am looking for a customer service rep for my online business.
Twice a day (morning and evening) you will need to respond to customer emails (usually around 5 inquires per day) and handle tasks such as issuing refunds, resetting users passwords, re-sending customers download links for their digital products, etc.
I will provide you will scripts that I've been using to save many potential refund requests, as well as a customer service "avatar" to help make the customers feel extra taken care of.
My products are all in the dating niche, so please be comfortable with those kinds of products.
Each request I receive usually takes around 2-4 minutes to complete, and I will be available incase you have any questions or concerns.
I will be providing a full training pdf that will walk you through everything you should need to know, as well as email scripts to use.
On top of your hourly rate, you will also receive a 10% bonus for every sale you are able to successfully save.
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