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We are a business that provides resources and training for companies and individuals interested in transforming the way they communicate.
We are looking for an individual with good communication skills who has a pleasant and friendly manner, is courteous, professional, and organized.
- Deliver exceptional customer service by professionally receiving and responding to incoming telephone calls from customers and coworkers in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain a high level of confidentiality
- Perform basic data entry functions
- Maintain regular and consistent attendance and punctuality
- Work as a team player in a dynamic and fast-paced environment
- High school, GED or vocational school diploma required
- Customer service experience required
- Excellent verbal and written communication skills in English, including proper spelling and grammar
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