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We are an eCommerce website specializing in women's natural health and fertility. We have been in business since 2007 and are experiencing strong growth. The company focuses on educating and empowering women about natural ways to help them get pregnant. We provide herbs, supplements and other tools through our online shop to customers in the United States and around the world.
To provide customer service support to the Natural Fertility Network of websites by interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints and requests for further information.
The successful candidate must be enterprising, enjoy working with and communicating with customers, and must be helpful in providing service to others.
Tasks to be performed:
Answer and return phone calls
Live Chat with Customers
Receive Phone Orders
Process Customer Returns
Track Packages and Lost Orders
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