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Customer Service
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job awarded.

Dec 17, 2012

Job awarded.

Dec 17, 2012
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Job Description

  |  Change History >>

Updated

Close
  • Posted: Tue, Jul 17, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: $10 - $15 / hr
  • Hrs/wk: 40 | Duration: 14255 hrs
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
Sign in to view client's details

Billing
Payments /payment arrangements/misapplied payments
Review customer accounts and update information
Enterprise discount inquiries and changing rate plans/offers
Process cancellations and retain customers
Resolve billing disputes and issues

Technical
Device troubleshooting
Ordering/provisioning new devices
Provide troubleshooting steps for validating connectivity during installation
Handle returns/exchanges
Resolve inbound/outbound, voicemail, data technical issues

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Job ID: 32013648
 
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

Vhaddyz Mendoza      
Vhaddyz Mendoza's identity has been verified.  Learn More
 Philippines  |  
To impart my knowledge and my ability with the company, at the same time, giving quality services at reasonable cost. I have high experience in...
2
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 34331072  |  Submitted: Oct 14, 2012 00:50 ET 
Proposal SEALED

 United States  |  
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 34107643  |  Submitted: Oct 5, 2012 16:28 ET 
Proposal SEALED

 United States  |  
I am a Paralegal and Notary Public. I specialize in Legal Document Assisting, Notarization of documents, proof-reading and editing documents,...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 34024175  |  Submitted: Oct 3, 2012 01:13 ET 
Proposal SEALED

 Philippines  |  
i worked in high end call center company and handled different accounts from financial to telecom accounts. I've been in industry for 5 years and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 33997417  |  Submitted: Oct 2, 2012 04:25 ET 
Proposal SEALED

Loi P.      
Loi P.'s identity has been verified.  Learn More
 Philippines  |  
I am very confident that I will be the key to your company's success. With my 5-year experience as a reliable and flexible customer service...
1
  |  
 2.5   |  Private   |  3 Jobs
Bid ID: 33917748  |  Submitted: Sep 28, 2012 14:17 ET 
Proposal SEALED

 Philippines  |  
I have a wide experience in call center industry and have worked in technical, customer service, sales and billing for 10 years. Being in a Call...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 33874659  |  Submitted: Sep 27, 2012 04:45 ET 
Proposal SEALED

 United States  |  
Winner
Hi, name is Karen V.H. I've worked in Telecommunications, building a database of over 200,000 addresses in the City I live in, I supervised and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 33830311  |  Submitted: Sep 25, 2012 16:03 ET 
$7.81/hr

Mariflo A.      
Mariflo A.'s identity has been verified.  Learn More
 Philippines  |  
Winner
I have over 5 years experience in customer service and have managed to provide outstanding work for the top companies I've worked for. I aim to...
2
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 33778554  |  Submitted: Sep 24, 2012 04:33 ET 
$7.67/hr

 India  |  
I am management professional experienced in developing and executing a customer service plan,marketing plan, business plan have successfully closed...
1
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 33735206  |  Submitted: Sep 21, 2012 17:17 ET 
Proposal SEALED

 Colombia  |  
Hi this is Manuel, I Started off at the age of 17 as a Loan Originator cold calling prospects Monday through Friday.. was the worst job of my life...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 33677738  |  Submitted: Sep 19, 2012 17:50 ET 
Proposal SEALED

 Bangladesh  |  
I am a professional client service agent. I used to live in New York City and I have provided World class client care services at New York City's...
1
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 33599371  |  Submitted: Sep 17, 2012 09:57 ET 
Proposal SEALED

 Philippines  |  
Hi, I'm Joshua. I work as a call center agent for BPO companies for 5 yrs.I'm fluent in English both oral and written. I have experience on both...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 33473305  |  Submitted: Sep 12, 2012 06:31 ET 
Proposal SEALED

Emelyn Melendrez      
Emelyn Melendrez's identity has been verified.  Learn More
 Philippines
I am an Experienced Customer Service Representative/Virtual Assistant/Article Writer/Researcher/Email Response/Blogger/Data Entry Expert in...
1
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 33051419  |  Submitted: Aug 27, 2012 13:54 ET 
Proposal SEALED
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