The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
pecific Role Responsibilities KEY RESPONSIBILITIES:
- To ensure a high level of customer satisfaction by providing effective, quality service to Regent Insurance's existing policyholders.
- Achievement of daily, weekly and monthly service targets and company performance standards.
- Establish and maintain key stakeholder relationships.
- Adhere to all compliance and legislative requirements as stipulated, documented and requested by organisational management.
- Ensure that all administrative issues are dealt with in a professional manner; Provide regular feedback to Management on matters of significance.
- Ensure compliance of all turn-around times and service level agreements.
Qualifications and Experience REQUIREMENTS:
- Matric is essential.
- FAIS accreditation is an added advantage.
- Customer service experience would be an advantage.
- Exposure to Short Term/Life insurance would also be an advantage.
- Computer literate in MS Word, Excel, Outlook, Rims, SDT & Exergy would b...
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