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Customer Support Admin - Online Retail Sales
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job awarded.

Apr 25, 2014
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Job Description

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Updated

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  • Posted: Sat, Apr 19, 2014
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Less than $10 / hr
  • Hrs/wk: 40 | Duration: Not Sure
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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We sell auto parts on 4 separate ebay stores, Amazon, NewEgg, Buy.com, our website and other internet sales channels. Automated systems handle the order processing for over 200 orders shipped every day.

Our business works exclusively with contract employees outside the US. We currently have contract staff in India, Pakistan, Poland, and the Philippines.

Position involves responding to inbound customer support inquiries via web based email processing. Currently, no live chat, and very little phone support needed. Must have an aptitude to respond to inquires in writing. The person we hire will need to quickly develop the ability to connect order information between our proprietary order management system, ebay, amazon, our suppliers online systems, FedEx, USPS, & UPS online shipment tracking.

Over 90% of our support inquiries involve one of the 3 following issues:
1) Where is my order? (Shipment tracking and timing of delivery promise)
2) There is a problem with my shipment... I re...

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Job ID: 55860345
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

Serghei Iurcenco      
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I've been working in the Call Center Industry for 2 years now as CSR, E-mail Support and Online Teacher. I am also a Data Entry Specialist working...
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Yvette Timberlake      
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With over 25 years of administrative experience in various fields, I am able to take care of all of your needs. I have worked as receptionist...
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Bid ID: 55987347  |  Submitted: Apr 22, 2014 18:58 ET 
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Maria Isabel B.      
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 Philippines  |  
If you are looking for a freelancer who could provide you with excellent customer service, then look no further. I have worked with the BPO...
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Bid ID: 55953034  |  Submitted: Apr 22, 2014 05:56 ET 
Proposal SEALED

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Across-the-Board Online Freelancer focused on providing quality work possible to every client -- For almost a year, I have worked both as Customer...
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Bid ID: 55951620  |  Submitted: Apr 22, 2014 05:16 ET 
Proposal SEALED

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I have more than ten years of experience in Customer Service Industry. So, I have fine knowledge of all the Verticals in this industry. Beside...
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Bid ID: 55945629  |  Submitted: Apr 22, 2014 02:40 ET 
Proposal SEALED

Thomas Riego Sioting      
Thomas Riego Sioting's identity has been verified.  Learn More
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Consistent Top Performer, Excellent in Customer Care, Technical Support and in Sales. Self-Motivated, Honest and Responsible. I have worked in the...
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Bid ID: 55940058  |  Submitted: Apr 21, 2014 23:54 ET 
Proposal SEALED

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Offering my 25+ years of experience, skills and knowledge in Administrative Services. I have worked virtually with great success for close to 15...
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Bid ID: 55933733  |  Submitted: Apr 21, 2014 19:42 ET 
Proposal SEALED

Vanessa O.      
Vanessa O.'s identity has been verified.  Learn More
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15 years in Customer Service. I am looking for a Long-term Engagement. I would love to work in the company that offers Career Growth,Friendly Team...
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Proposal SEALED

Muhammad Tariq      
Muhammad Tariq's identity has been verified.  Learn More
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We provide a comprehensive range solutions with proven capability to deliver cost savings, process innovation and operational excellence within a...
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Proposal SEALED

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Want to find the best person to work for your Campaign? We have hundreds of competent Outbound reps ready for hire right now! Please click link...
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Proposal SEALED
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