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Customer Support Agent - UK Business Hours
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Admin Support > Customer Service

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The client has made the following changes to the job.

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Job Description

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  • Posted: Tue, Aug 27, 2013
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Less than $10 / hr
  • Hrs/wk: 40 | Duration: 1-3 months
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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We are a growing telecommunications company requiring a skilled customer support agent in the UK. This is a virtual, full-time position.

We're looking for an outgoing customer service professional with excellent verbal, written, and computer skills. Strong work ethic, attention to detail, and the ability to self-manage are essential.

Job Description and Responsibilities
The successful candidate will assist UK-based customers (and occasionally US-based customers) through the ordering process, and answer questions related to service, packages, and pricing. This person will also address customer concerns with existing orders.

Requirements
Must have verifiable experience in customer service. Sales experience is a plus.
Must be a native English speaker. British dialect is a plus.
Must be available between 9am and 5pm GMT to answer calls, emails, and support chats.
Must have computer with high speed internet access and an audio headset with microphone.

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Job ID: 46031472
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