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Customer Support - Inbound Call Processing
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Admin Support > Customer Service

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The client has made the following changes to the job.

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Date

Bidding period extended.

Sep 5, 2012

Bidding period extended.

Aug 27, 2012

Bidding period extended.

Aug 9, 2012

Bidding period extended.

Jul 27, 2012

Bidding period extended.

Jul 12, 2012

Bidding period extended.

Jun 4, 2012

Bidding period extended.

May 24, 2012

Bidding period extended.

May 15, 2012
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Job Description

  |  Change History >>

Updated

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  • Posted: Tue, May 01, 2012
  • Time Left: Closed
  • Location: United States
  • Client prefers freelancers from:
    United States

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Not Sure
  • Hrs/wk: 30 | Duration: 14255 hrs
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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We are a 10 year old financial service company.

We need a dedicated, friendly and client centered Inbound Call Agent to help us manage and process our incoming prospect inquiry calls.

After a prospect fills out a web form requesting additional information on our services, one of our verification agents calls that prospect back to verify their information and then transfers that call over to our Inbound Call Agent.

We have a 20 minute scripted presentation we take all callers through and the result, 90% of the time, is to schedule an appointment the following day for one of our Client Account Managers.

This position is for the Inbound Call Agent and the requirements for this position are:
-customer support
-computer skills
-ability to read and stick to a script
-ability to generate and maintain rapport
-familiarity with online CRM systems
-have a positive attitude
-ability to follow up if a prospect needs a call back or to reschedule
-attention to detail. we receive calls from a...

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Job ID: 30250238
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

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