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customer support for my online retail business
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Admin Support > Customer Service

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The client has made the following changes to the job.

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Job Description

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  • Posted: Fri, Jun 08, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Less than $10 / hr
  • Hrs/wk: 40 | Duration: 1-3 months
  • Work View™ Payment Protection
  • W9 Not Required
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We run an eCommerce business and we sell garden furniture

I need someone who is
- proactive
-Speaks/Writes good English
-Good people skills
-Should know how to handle different types of customers

This position is to cover for a month and if everything goes well, I may hire permanently.

Job Description:
Your responsibilities:

- Respond to customer inquiries via chat, email and telephone in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality

Your qualifications:

- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Knowledge of Microsoft Word and Excel as well as of the Internet
- Excellent organizational skills and the ability to manage multiple priorities
- A complete Elance profile
- References or an established reputation on Elance preferred


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