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Customer Support for a Web-Based Service
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Admin Support > Customer Service

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Job Description

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  • Posted: Wed, Jun 29, 2011
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Tue, Aug 2, 2011
  • Budget: Less than $500
  • Fixed Price Job
  • Elance Escrow Protection
  • U.S. freelancers must have W9
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Project Description
We are looking for a provider who can provide email and phone support for potential and existing clients of a web-service provider. Currently we are just starting so there are very few clients to service. We expect in the next month, 30-40, and each month should increase by another 20. We would like to pay per email answered and per phone call answered.

We would also like a service that, should it be necessary, can provide more project management/managerial support for problems that are more complicated. There would be a higher fee for such issues.

The most important aspect of this job is the ability to take a client question and run with it. I don't know is a fine answer if the next sentence is But I will find out. And they are taken care of.

Please quote your cost per email and per phone call.

Thank you for your consideration.

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Job ID: 24957922
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