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Work Location: Philadelphia, PA
The Deployment & Operations Lead will be responsible for scoping, planning, and managing the launch and deployment of the Cloud project responsible for Technical and Operations teams within University based customers. This person will be responsible establishing strong working relationships with architecture, development, national and market organizations (divisional and regional resources) along with several Universities to facilitate trial and product delivery. The lead will gather feedback on product performance, assessing operational impacts, and ensuring a smooth transition from trial to broad deployment. The Lead will also serve as the single point of escalation for operational concerns and issues from their Universities up until transition to normal operations post-rollout.
• Responsible for end-to-end execution and delivery against project plan for 5-10 Universities
• Track and report...
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