176985602337900

Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Desktop Support Eng.
Sign in to Add to Watch List

IT & Programming > Technical Support

View Change History

The client has made the following changes to the job.

Description
Date
Close

Job Description

  |  Change History >>

Updated

Close
  • Posted: Fri, Jul 27, 2012
  • Time Left: Closed
  • Location: Dubai, United Arab Emi...
  • Client prefers freelancers from:
    Dubai, United Arab Emirates

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Budget: $1,000 - $5,000
  • Fixed Price Job
  • Elance Escrow Protection
  • W9 Not Required
Sign in to view client's details

Provide High Quality IT Support (Telephonic and Onsite) to the employees of ADCB across UAE.
Responsible for SLA with regards to the client. Achieve or exceed SLA's agreed with the client on a weekly/Monthly basis
Ensure prompt resolution of tickets logged via web, calls or e-mails pertaining to servers, workstations & application Issues via call reporting tool (BMC Remedy).
Liaising with the 3rd Party Vendors via various modes of communication to ensure that issue / service call is resolved on time
Escalating the incident to the concerned team immediately if it is not being resolved by L1 and L2 Team in case of High Priority issues with proper information updated by the team.
Preparation of Technical document for Knowledge base pertaining to regular issues which is being reported.
Well versed with Incident Management Tool (BMC Remedy V.7)
Creation of User ID in Active Directory, Exchange 2007, BES Server.
Configuration of Ms Exchange Client, Lotus Notes, Citrix cl...

Sign in or Register to see more

Job ID: 32289464
Proposals
Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 India  |  
I am looking for a in the area of Network Administration/IT Support/Cloud Computing/network engineering/Network Security. I have 4 years of...
2
  |  
 0.0   |  $54 Earnings   |  1 Jobs
Bid ID: 32805454  |  Submitted: Aug 17, 2012 05:05 ET 
Proposal SEALED

 India  |  
Skill work & dedicated.
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32804646  |  Submitted: Aug 17, 2012 04:18 ET 
Proposal SEALED

 South Africa  |  
I am hardworking candidate. I am certified in the following areas: Comptia N+,mcp,mcsa,mcse,mcts server 2008, mcitp windows server 2008, ccna and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32792837  |  Submitted: Aug 16, 2012 16:05 ET 
Proposal SEALED

 Egypt  |  
I'm looking for a job opportunity in Information Technology department where I can demonstrate and develop my technical and business skills and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32636146  |  Submitted: Aug 10, 2012 08:40 ET 
Proposal SEALED

 Saudi Arabia  |  
I am working in Detecon Al Saudia, Detasad (subcon of Saudi Telecom, STC) for the last 2 years as IP/MPLS Engineer. I work on Cisco 7600 series and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32608990  |  Submitted: Aug 9, 2012 08:40 ET 
Proposal SEALED

 India  |  
Well versed with technologies like Java, J2ee, Sql, js etc. Have a successful IT career of 5 years. Worked with various customer like Apple, Cisco,...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32559519  |  Submitted: Aug 7, 2012 14:51 ET 
Proposal SEALED

 India  |  
Avista Infotech is a part of AVista Infosys Business Group, started by a diverse team of 4 professionals who had already proven successful track...
2
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32519998  |  Submitted: Aug 6, 2012 08:49 ET 
Proposal SEALED

 Pakistan  |  
Microsoft Certified Professional MS Telecom & Network Experience in troubleshooting in a technical environment Advance user of Microsoft...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32366023  |  Submitted: Jul 30, 2012 23:20 ET 
Proposal SEALED

 Russia  |  
ETNA Software Corp., founded in 2002, with headquarters in New York and development centers in Eastern Europe, is a renowned custom financial...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32347186  |  Submitted: Jul 30, 2012 08:36 ET 
Proposal SEALED

 Spain  |  
IT helpdesk support in English under corporation environment My responsibilities included the development and management of Network...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32345479  |  Submitted: Jul 30, 2012 07:19 ET 
Proposal SEALED

 Pakistan  |  
I m Microsoft® Certified I.T Professional , Microsoft® Certified Solutions Associate ,Microsoft® Certified Technology Specialist on Windows Server...
Skills: MCTS W...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32321166  |  Submitted: Jul 28, 2012 18:55 ET 
Proposal SEALED

 India  |  
IT system administrator with 5 years work experience.
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 32315758  |  Submitted: Jul 28, 2012 11:42 ET 
Proposal SEALED
Sign in to Elance and start working on jobs today.
Sign in to view more of the job details and submit a proposal. Once registered, you'll have access to thousands of jobs online or through email.
Are you ready to post a job like this one?
Post a Similar Job »