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The client has made the following changes to the job.
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a different location.
Mobile Marketing Solutions Provider requires a freelancer who is able to create a dynamic FAQ system and build a library of agent wisdom to answer frequent queries, cutting down on service requests. In addition, the objective of the dynamic FAQ system will be to empower customers and reduce support workload.
Access will be given to current helpdesk where contents (data/files ) will be scraped for use in the new helpdesk system.
There will also be access to HTML and CSS templates to customzie new helpdesk to match company's brand.
There is a very limited budget on this job.
Only apply if you are able to take job on a very small budget.
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