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The client has made the following changes to the job.
Client prefers freelancers from:
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The client prefers freelancers from
a different location.
What I need or require: A Competent and reliable person to run the daily operations/customer service of my online store and can do the daily tasks that I do not have time for. Their duties will include two things...
1) Executive Assistant Duties
I. Sending emails to classified listings in local Newspaper classifieds and online classifieds.
II. Post listings online
2) Customer Service Duties
The daily tasks will consist of... (In no particular order)
I. Answer all E-mails and Instant messages throughout the day
II. Handle Inventory Out of Stocks
III. Provide Customers with Tracking Numbers
IV. Submit Orders to Wholesalers
V. Update Orders for Bookkeeping Purposes
VI. Update Stock Levels in Store
VII. Update Pricing in Store
VIII. Make sure Credit Card disputes are responded to and up to date
X. Respond to Negative feedback.
Other context/requirements that providers will need to know:
I have a list of business processes that must be executed properly (see attached document for an ...
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