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Experienced Customer Service Rep to Answer Emails and Take Phone Calls
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job awarded.

Apr 8, 2013
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Job Description

  |  Change History >>

Updated

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  • Posted: Tue, Feb 19, 2013
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Less than $10 / hr
  • Hrs/wk: 5 | Duration: Not Sure
  • Work View™ Payment Protection
  • W9 Not Required
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We have been in business for 7 years selling graphing calculators online at   [obscured]  

We are looking to add a CS agent to our team to handle customers across our 3 channels: Ebay, Amazon, and our Website via e-mail with occasional phone calls (3-10 calls per week)

Job Description:
We're looking for a Customer Service Agent.

Your responsibilities:

- Respond to customer inquiries via online chat, email and telephone in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality

Your qualifications:

- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Knowledge of Microsoft Word and Excel as well as of the Internet
- Excellent organizational skills and the ability to manage multiple priorities
- A complete Elance profile
- References or an established reputation on Elance preferred

This position will begin with handling our ph...

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Job ID: 38079330
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