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We are a tutoring company in Los Angeles, CA and are expecting a high volume of calls in the next month or so. We are looking for a company or person that can answer pre-scripted questions about our services (we will provide a list of frequently asked questions) The following is a list of requirements:
1 BILINGUAL ENGLISH/SPANISH a MUST!!! You must be FLUENT in both!
2 Must be available to answer calls from 9 a.m.- 5:00 pm Pacific Standard Time if you can do to 7:00 p.m. (additional 2 hours then give me a separate quote)
3 The calls will be transferred to your personal line from our virtual PBX prompt if the customer did not get their answer from the pre-recorded promts so we would need to make sure you have a working phone that can accept calls between the set hours. If you are not able to answer the customers question then you would take contact information and e-mail to our Los Angeles team so they can follow up with them. So E-MAIL SKILL ARE ALSO AN ESSENTIAL SKILL.
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