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Investigate incidents reported by users, testers, developers and business analysts with respect to the ongoing health of global treasury and risk management systems.
Anaylse and resolve issues in test, development and production environments. This may involve scripting, development, configuration, database or operating system changes
It will require good analysis skills to identify root cause analysis
Build, configure and deploy changes as a result of upgrades, enhancements, bug fixes, routine maintenance of a number of applications across the treasury and risk management space.
Manage the release, build and configuration management of mission critical systems
Ensure availability of production, development and test environments.
Work with business users to understand why business processes are failing
Identify solutions to common support issues
Track record of working in a production support capacity and managing environments ensuring user satisf...
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