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I'm the owner of an IT Consulting and Managed Services company. Our main location is in New York City. I need to create a contract to use when we close deals.
I have several sample IT/Managed Services contracts from other vendors and companies, I will piece together the relevant parts. I need help making sure I include the standard contract stuff and I really do not want it to be over complicated and un-necessarily long.
About our work - We bring on a client, and manage their systems, servers, provide remote and onsite user support, and also provide 24/7 monitoring and maintenance. We also do one time projects and hourly support. We need to have a section of the contract that lists what we will be agreeing to for the particular client, and what we are not responsible for or liable for.
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