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** THIS IS A REMOTELY BASED JOB **
WE'RE LOOKING FOR ONE (1) GERMAN-SPEAKING SUPPORTER.
We're looking for a person who goes beyond the usual in providing customers with perfect customer service. All applicants that are considered suitable will be given an opportunity for an interview with the recruiting manager.
As a company, we do not have it as a requirement to have prior customer service knowledge, but you should outshine with a will to learn.
The position is available for approximately 10-20 hours a week, with a possible extension for more. We evaluate the need for customer service on a weekly basis and you should be available for extended hours if needed.
- Respond to customer inquiries mainly via email and social medias in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality
- Excellent verbal and written ...
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