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Guide through Sharp MX-2300N printer install and fix paper jam problem
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IT & Programming > Other IT & Programming

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Dec 19, 2013
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I have just brought home a work Sharp MX-2300N printer to my home office and now need to install it on the home Network where I don't run a server. I can log into it through its IP address but need to install the drivers and get it working from a WIN7 PC, an iMac and MacBookPro. It worked fine at the office, but now when I go to copy something it keeps getting a paper jam at the fuser where the paper gets crunched up. I've already cleared the H5-01 error code once, but there musty be some type of mechanical fault. Hopefully you can help me get it going well and fix the paper jam problem. It's difficult to tell how long this is going to take, but am happy to reward the printer technician who can resolve this issue. Picture of paper jam attached.

I have just brought home a work Sharp MX-2300N printer to my home office and have installed it on the home Network where I don't run a server. It worked fine at the office, but now when I go to copy something it keeps getting a paper jam at the fuser where the paper gets crunched up. I've already cleared the H5-01 error code once, but can't seem to clear it the second time, there musty be some type of mechanical fault. When I make a copy the toner is fused, but when printing from the network the toner has not been fused. I can log into it through its IP address and have installed the drivers for the WIN7 PC, but not yet the iMac. I still need to complete the Fax Details profile and can't see where to do this. Hopefully you can help me get it going well and fix the paper jam problem. It's difficult to tell how long this is going to take, but am happy to reward the printer technician who can resolve this issue. Picture of paper jam attached.

Dec 19, 2013

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  • Posted: Thu, Dec 19, 2013
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  • Start: Immediately
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I have just brought home a work Sharp MX-2300N printer to my home office and have installed it on the home Network where I don't run a server.

It worked fine at the office, but now when I go to copy something it keeps getting a paper jam at the fuser where the paper gets crunched up. I've already cleared the H5-01 error code once, but can't seem to clear it the second time, there musty be some type of mechanical fault. When I make a copy the toner is fused, but when printing from the network the toner has not been fused.

I can log into it through its IP address and have installed the drivers for the WIN7 PC, but not yet the iMac. I still need to complete the Fax Details profile and can't see where to do this.

Hopefully you can help me get it going well and fix the paper jam problem. It's difficult to tell how long this is going to take, but am happy to reward the printer technician who can resolve this issue.

Picture of paper jam attached.

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Desired Skills
Hardware, Printer Technician
Job ID: 50755977
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