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We are in need for a full time/part time customer excellence agent. This individual will primarily be responding to customer inquires via email however will also need to have access to a phone.
Ideally you are a nutritionist personal trainer doctor or at the very least a very health conscious individual.
We will be hiring for a role starting on June 1st for a period of 6- 8 weeks full time possibly longer.
Ideally you will be able to help us draft the basic FAQ's/Scripts/ Response materials and or general email templates necessary to respond accordingly to customer inquiries.
YOU MUST LOVE PEOPLE We are looking for someone who is so kind and not easily offended that even the most offensive customers who may very well be wrong are treated with unconditional kindess. (We're not looking for perfection however this is what we're aiming for.) We're a science based health publishing company looking to integrate the very same customer service principles Zappos is known for.
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