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Working with Windows Active Directory for creating/modifying users and computers objects, user authentication, group membership and access permission, assigning group policies
Implementing security updates and patches in desktop infrastructure. Updating antivirus clients (managed and unmanaged)
Ensuring network performance and troubleshooting network related issues. Installing, Configuring and troubleshooting wireless routers and access points
Managing Symantec Backup Exec and taking regular backup of Data server. Monitor backup logs, media information and backup tapes management
Troubleshooting hardware/software issues related to Dell/HP/IBM machines, Multifunction business machines, Cisco IP phones, network printers and scanners
Providing support for issues related to Windows operating systems, MS office applications suite, Exchange Client, Microsoft Outlook, network connectivity issues, data recovery
Routine morning check of Server room status, LAN/WAN status, check Server ...
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