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We are looking for an inbound representative(s) to answer our incoming calls for our business. Our customers are calling our 1-800# and we need someone to field these calls and answer everyday questions in regards to our business. Here are some details below:
1. Currently we are receiving approximately 20-40 calls per day between the hours of Monday - Friday 8am-11pm EST, and Saturday - Sunday 9am - 10pm EST.
2. We are currently a nationwide company and we are in 7 different cities. Eventually we will be expanding to the whole United States 50+ cities, so the call load will increase as we expand into those cities.
3. To start, we need to be charged on a PER CALL basis as we can't afford with our budget to have someone on an hourly basis. We want the best possible rate per call fielded by your call center specialist. Keep in mind we will eventually hire your team on a full time basis as we grow.
4. We want a MAX of only 4 different individuals answering our calls, so those 4 peop...
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