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We are looking to outsource the inbound sales & customer service calls for our IP Camera E-Commerce site from 9am to 6pm (US Central Time), 6 days per week. The goal of sales calls will be to answer customer questions regarding the capabilities and operation of our cameras, the differences between our cameras as well as assist customers in the completion of online orders and the booking of technical support appointments. The sales team will communicate with the technical team to arrange the technical support "remote installations" which we sell.
We will provide you with documentation which highlights the features and capabilities of our cameras as well as a complete detailed specification chart for each camera. This information is actually all on our website, but customers tend to call us and ask anyway. In addition, we will supply you with a a list of questions and answers most commonly asked by customers. Finally, if you have any issues or questions which you do not know the ans...
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