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We are looking for someone to help us interpret that recording laws within the US. Our company gathers prices from automotive service providers across the US. Currently our system records all phone calls in about 38 states 1 party states and we do not record in 12 - 2 party states. I was in a seminar the other day and was told that if we were not recording conversations for solicitation or similar reasons that we would be able to record the conversation for informational purposes.
We have an interest in understanding more about the legality of recording in the 2 party states. We also have an indemnification agreement we have our customers sign in 2 party states giving us permission to record at their stores. We would also like your opinion and any changes you feel fit on our indemnification agreement as well. Thank you,
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