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We are a national tutoring service in the US ( [obscured] ) and need someone to help with handling Customer Service and Inside Sales.
We are seeking someone to handle inbound calls and to assist our customers with tutor requests, pricing and other general information about our company, scheduling, and billing information/inquiries. We are also seeking someone to return messages and respond to our website inquiries via phone or email.
You would have access to our tutor database which would allow you to provide customers with information on the tutors we have available in their area and their areas of expertise. Training will be provided.
You would work with our tutors to schedule new customers and follow up with the customers and tutors as necessary. You would also be the point of contact for current customers who have billing and other account related questions.
This is a part-time position 10-20 hours per week. The ideal candidate would be available for a block of four ...
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