The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
I work as a tech support supervisor in a call center for a phone/internet/cable provider. I wish to develop my own tools to aid my 10-20 person team.
I am looking for a one stop site for all of my teams needs: ( This would be a intranet type setup )
REQUIREMENTS FOR MY JOOMLA PAGE:
I need an excellent help desk / ticketing system ( ie. RSTickets!Pro )
A few custom templates for submitting work exceptions and time off requests.
( I would like to be able to approve these requests and have them view-able by my agents )
I will need a survey program ( like [obscured] / )
Customer template to submit and track work errors on employees. it must be adaptable as teams and supervisor change. it needs to allow for custom permissions. The errors also have to be exportable and trackable by agent name.
Sign in or Register to see more