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Need L1 & L2 support for Windows & MAC issues
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IT & Programming > Technical Support

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The client has made the following changes to the job.


Job Description

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  • Posted: Thu, Nov 04, 2010
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:

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    a different location.

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  • Start: Immediately
  • Budget: $1,000 or more
  • Fixed Price Job
  • Elance Escrow Protection
  • W9 Not Required
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# Support will be via phone email and chat . All calls are taken initially and then once a remote session is open the phone can be hung up for that duration that service is being conducted.
# Work is 24/7
# The technician services WINDOWS PCs and MACs at the user level. Installation of software, virus, spyware, malware removal, registry cleaning, performance boosting, disk maintenance.
# Skills required are to be expert in fixing PC or MAC related user issues and install software associated with those.
# 5 most common issues will be performance boosting/speeding up, virus, malware, spyware removal, registry cleaning, software installation, disk maintenance.
# Calls per week may start around 70/week and then ramp up to 700/week after about 3 months
# Average time should be about 20 - 30 mins. Hardly ever over an hour.
# busy times will be from 7pm - 1am IST
# during the shift, 2 techs are required until after the 3 month ramp up where more will be required.
# You may use your own CR...

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Job ID: 21800489
Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 India  |  
I am a systems administrator with 14+ years of experience. I am running this company since more than 10 years. We are dealing with Technical...
 5.0   |  Private   |  17 Jobs
Bid ID: 21818604  |  Submitted: Nov 6, 2010 01:06 ET 
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