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I was an online student for Kaplan University Online. I withdrew and Kaplan is now refusing to adjust my tuition due according to my withdrawel date. I cannot get an accounting of my financial aid monies. They refuse to explain it to me. Also I cannot continue school with them (or anywhere else because they will not issue a transcript) until the 'balance' is paid in full. To top it off they are continuously sending me emails saying that unless I sign this or that and fax back I will lose my current funding. I have no current funding as I am not currently enrolled but they wont explain that either.
I even asked to drive to the closest campus to go over documentation etc face to face to clear it up and I was told that even if I showed up wherever that no one could help me with this as it was for online and campus based financial aid officers couldn't help me. I never talk to the same person twice. They simply put me on hold or transfer me somewhere else and I have to go ove...
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