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Level 2 - Systems Engineer
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IT & Programming > Other IT & Programming

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The client has made the following changes to the job.

Description
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Job Description

  |  Change History >>

Updated

GTeam FZ LLC requires all candidates to complete a 1 week test assignment as part of our interview process. You will be paid for the test assignment ONLY if we decide to hire you based on the test assignment results. If we decide not to hire you, there will be no payment made. We are actively seeking qualified and motivated candidates with the necessary technical skills and experience to provide high quality technical support to our customers. The GTeam FZ LLC LEVEL 2 SOFTWARE SUPPORT ENGINEER - SYSTEMS ENGINEER position is offered as a full-time position (40 hours per week) and pays $15/hr inclusive of oDesk fees. We will also consider offering the position as part-time on a case-by-case basis. The pay rate for United States citizens and permanent residents is $12/hr to cover W-2 processing. GTeam FZ LLC provides technical support on over 20 products built on a variety of platforms. In addition to actively seeking a Systems Engineer, we are actively recruiting Web Programming Engineers, Database Engineers and/or General Programming Engineers to fill multiple positions. We encourage you to apply for the position that most closely aligns with your skill set. GTeam FZ LLC is one of the largest employers on oDesk. To date, we have nearly 100,000 billed hours. GTeam FZ LLC has a proven track record of providing ongoing, stable work to nearly 500 contractors. The Responsibilities and Qualifications for the LEVEL 2 SOFTWARE SUPPORT ENGINEER position are outlined below. Learn and become proficient in solving technical issues in at least three of our products Solve complex technical issues escalated by Level 1 Support staff Proactively document, monitor and update Support tickets and actionable steps taken Support the Level 1 agent in communicating progress to the customers Submit software product issues (bugs) to product development for resolution Validate and document software bug fixes in product releases before they are made available to customers Stay up-to-date with all the latest technologies concerning our software products Create Knowledge Base Articles / Technical Notes Provide technical support and product training to other team members Participate in Team Meetings Skills Qualifications: Systems Engineer: Network Administration Proficiency in at least one of Windows, UNIX, and/or Linux General Programming Engineer: Proficiency in at least one of C, C++, C#, VB, and/or VB.Net * Database Engineer: Proficiency in at least one of Oracle, SQL Server, and/or MySQL * Web Programming Engineer: Proficiency in at least one of ASP.Net, Java, and/or .NET Framework * All Level 2 Software Support Engineers must have the following qualifications: Excellent problem solving and troubleshooting skills Well versed in current software support practices and tools including: troubleshooting, virtual environments, issue tracking, log investigation, build testing, and ticket management Ability to manage your time and prioritize effectively while working multiple issues for multiple customers Ability to communicate effectively in written and spoken English Ability to research potential solutions with limited available documentation Working knowledge of common Windows environments Note: While we are seeking candidates who can demonstrate proficiency in at least one of the technologies listed, we strongly prefer candidates who are competent in two or more of the technologies listed. If interested, simply click "Apply for this Position" below. http://tbe.taleo.net/NA5/ats/careers/requisition.jsp?org=DEVFACTORY&cws=1&rid=115

GTeam FZ LLC requires all candidates to complete a 1 week test assignment as part of our interview process. You will be paid for the test assignment ONLY if we decide to hire you based on the test assignment results. If we decide not to hire you, there will be no payment made. We are actively seeking qualified and motivated candidates with the necessary technical skills and experience to provide high quality technical support to our customers. The GTeam FZ LLC LEVEL 2 SOFTWARE SUPPORT ENGINEER - SYSTEMS ENGINEER position is offered as a full-time position (40 hours per week) and pays $15/hr inclusive of oDesk fees. We will also consider offering the position as part-time on a case-by-case basis. The pay rate for United States citizens and permanent residents is $12/hr to cover W-2 processing. GTeam FZ LLC provides technical support on over 20 products built on a variety of platforms. In addition to actively seeking a Systems Engineer, we are actively recruiting Web Programmin...

Oct 14, 2013

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  • Posted: Mon, May 28, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
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  • Start: Immediately
  • Budget: Less than $500
  • Fixed Price Job
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GTeam FZ LLC requires all candidates to complete a 1 week test assignment as part of our interview process. You will be paid for the test assignment ONLY if we decide to hire you based on the test assignment results. If we decide not to hire you, there will be no payment made.

We are actively seeking qualified and motivated candidates with the necessary technical skills and experience to provide high quality technical support to our customers.

The GTeam FZ LLC LEVEL 2 SOFTWARE SUPPORT ENGINEER - SYSTEMS ENGINEER position is offered as a full-time position (40 hours per week) and pays $15/hr inclusive of oDesk fees. We will also consider offering the position as part-time on a case-by-case basis. The pay rate for United States citizens and permanent residents is $12/hr to cover W-2 processing.

GTeam FZ LLC provides technical support on over 20 products built on a variety of platforms. In addition to actively seeking a Systems Engineer, we are actively recruiting Web Programmin...

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Job ID: 30839849
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