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Looking to outsource customer service, need call center phone pickup
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job canceled.

Jul 6, 2012
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Job Description

  |  Change History >>

Updated

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  • Posted: Thu, Jul 05, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Wed, Aug 1, 2012
  • Budget: Less than $500
  • Fixed Price Job
  • Elance Escrow Protection
  • W9 Not Required
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I own a few jewelry-related websites. One is established and gets about 20 orders a day. Others are new and don't really have much traffic, business. We have been dealing with customer service via email only for over 10 years and I want to start advertising a phone number for service, but no time to answer calls.

The provider will be in charge of answering calls during normal business hours 10 - 5PM CST. Agent will have the ability to log into our shipping software and lookup by name the customer's order status. We will not take orders over the phone, and all other specific product questions or other issues you can direct the customer to email us. Agent must be fluent in English.

Please let me know how you can accommodate us and what are your rates and any charges involved. Obviously this will be a very long term arrangement as we have been in business over 10 years and continuously growing. That being said, please give your most competitive rate. I will be hiring based on rate, ...

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Job ID: 31713609
Proposals
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  • Submit Date (Latest)

EpicZone Tech      
One or more team members at  are verified.  Learn More
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Proposal SEALED

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Proposal SEALED

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Proposal SEALED

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Proposal SEALED

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Proposal SEALED

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Proposal SEALED

John Tracy Mondejar      
John Tracy Mondejar's identity has been verified.  Learn More
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I strongly believe that my skills and abilities meet your expectations and requirements. I have 6 year experience as a virtual assistant in the...
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Proposal SEALED
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