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development of a custom Microsoft Lync client UI Suppressed application that will be used in a customer service kiosk capacity. It will function as follows:
when launched the application will go full screen and initiate a video call with a pre-determined address (the call recipient should be a configurable field in an ini file or as a command line option). Once the video call is established with the agent (the agent will use the full lync client) the agent will be able to send an adobe .pdf file that will be displayed in the right half of the screen on the client side. The client will be able to view the .pdf file and then sign it with a topaz electronic signature pad which is attached to the kisok system. Once the client accepts the signature, the file will be sent back with the signature on the bottom to the agent and printed out on local printer attached to the kiosk. WHen the video call is completed the application should close down quietly. Since this will work in a public kio...
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