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We are a small Managed Service Company that is looking for "3th line support" in case we have support requests and our own engineers don't have enough time or need a second opinion.
Our customers are Small & Medium business users (1-60 users). Some of them have Windows SMB Server, Windows 2008/2012 (R2).
Because the growth of our company we are looking for a reliable partner to work with.
The incidents/changes are about:
- Windows Server 2003-2008-2012 design/issues/configuration changes
- Hyper-V configuration/monitoring/incidents
- Backup configuration/issues
- Group Policy (roaming profiles, software deployment)
- Remote Desktop issues
- Active Directory changes/Issues
- Active Directory in combination with Office 365 (DirSync)
- Server/Workstation monitoring (based on GFI Max, we have license)
- If you support Sharepoint/Office 365 also please let us know. We are a Cloud based Company so that absolulety a plus.
- Availability on Europe (UTC +1) Business Hours ...
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