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Multi-Lingual Technical Support
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Bidding period extended.

May 14, 2012
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Job Description

  |  Change History >>

Updated

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  • Posted: Tue, Dec 13, 2011
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Not Sure
  • Hrs/wk: 40 | Duration: 14255 hrs
  • Work View™ Payment Protection
  • W9 Not Required
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-= Overview =-

We are a consumer software company who needs multi-lingual technical / customer support for voice, live chat, twitter, and email.

We need 24/7 live support for English, 12 hour live support (9a-9p) for 7 "primary" languages, and email only support 17 other "secondary" languages.

This customer support also includes live chat for checkout / shopping cart / purchase support - helping users with the checkout process (eg. answering product, billing, and other related questions).


-= About The Company =-

Our software is easy-to-use consumer software. Thus, the support needed isn't very "high-level", complicated software. We sell 5 different software titles.


-= Requirements =-

-> 8 "primary" language support (voice, live chat, and email support)

- English
- French
- German
- Spanish
- Japanese
- Dutch
- Portuguese (Brazilian)
- Italian


-> 17 "secondary" language support (email support only)

We sell software in 25 languages, so the remaining 17 minor lan...

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Desired Skills
Helpdesk, Phone Support, Email
Job ID: 27566184
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

O O
 United States
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1
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 0.0   |  Private   |  0 Jobs
Bid ID: 30899049  |  Submitted: May 30, 2012 23:20 ET 
Proposal SEALED

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2
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Bid ID: 30874794  |  Submitted: May 30, 2012 02:21 ET 
Proposal SEALED

Monika W.      
Monika W.'s identity has been verified.  Learn More
 Poland
I have many years of experience in work in companies of different industry profiles, so I can easily find myself in a new environment and different...
1
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Bid ID: 30869067  |  Submitted: May 29, 2012 20:30 ET 
Proposal SEALED

 Hungary  |  
I am a native Hungarian translator from Hungary. I finished my College as IT engineer. Currently I work as project manager at a Vienna based...
1
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Bid ID: 30859421  |  Submitted: May 29, 2012 12:29 ET 
Proposal SEALED

 India  |  
The purpose of this email is to give you a brief insight about our service options and also understand if we could explore any potential...
1
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 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 30830877  |  Submitted: May 28, 2012 09:15 ET 
Proposal SEALED

 Hungary  |  
I have experience in all types of administrative roles: typing, data entry, Excel and Power point. I am reliable, hard working, have exceptional...
1
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Bid ID: 30814638  |  Submitted: May 27, 2012 11:06 ET 
Proposal SEALED

 Hungary  |  
Hi, my name is Tamas Jamrisků from Hungary. I am learning journalism right now and interested in freelance writing, creative writing and...
1
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 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 30770715  |  Submitted: May 24, 2012 18:54 ET 
Proposal SEALED

 United States  |  
In today's economy, who can afford to have the expensive overhead to maintain an IT department and personnel? Defined as being marked by logical...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 30744746  |  Submitted: May 23, 2012 18:49 ET 
Proposal SEALED

 Czech Republic  |  
I am certified Google Adwords expert. I'm holding all 5 certificates in official Google Partner certification programme. With 2 years of...
1
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 0.0   |  Private   |  0 Jobs
Bid ID: 30730338  |  Submitted: May 23, 2012 07:49 ET 
Proposal SEALED

 Egypt
Dedicated youth , with Strong Academic background , with perfect language skills , computer skills , and ambition. Has strong Health Care...
1
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 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 30716907  |  Submitted: May 22, 2012 18:36 ET 
Proposal SEALED

 United States
Bringing 6+ years of Office Administration, Medical, Sales and Business experience as follows: ?General administrative and clerical support...
1
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 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 30709117  |  Submitted: May 22, 2012 12:48 ET 
Proposal SEALED

 Italy  |  
My name is Valeria I'm 28 years old and I come from Italy
1
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 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 30685529  |  Submitted: May 21, 2012 15:46 ET 
Proposal SEALED
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