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My company provides a service to health care clients that helps them stay in compliance with certain regulatory requirements. Once a client has purchased my service, we require them to go through a multi step process of completing online questionnaires that we have created and are hosting on a website. These online questionnaires were created and are being being offered to clients through an open source survey tool called LimeSurvey which I have installed on domain that I own. The Limesurvey data is saved in an SQL database. The clients currently complete 6 separate surveys.
1. We set up the customer in dotProject (another open source tool) with all the steps of the project. Most customers don't use these tools, but we want to use project management methodology to manage the project if at all possible.
2. Once we receive notification of payment we send an email to the customer with links to the surveys. There are a total of 6 surveys. First we send what we call the Basic ...
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